Effective Date: 12/21/2025

Last Updated: 2025-12-21

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Eighth House Hag Tarot & Astrology website, mobile applications, and online shopping services (collectively, the “Services”). These Terms constitute a legally binding agreement between you and Eighth House Hag Tarot & Astrology (“we,” “us,” or “our”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Definitions

“User,” “you,” and “your” refer to the individual or entity accessing or using our Services.
“Content” refers to any text, images, videos, audio, product listings, or other material that appears on or through our Services.
“Products” refers to the items offered for sale through our Services.
“Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.

3. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Services.

4. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our Services or by sending you an email. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.

5. Eligibility

To use our Services, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By using our Services, you represent and warrant that you meet the eligibility requirements. If you are under the required age, you may use our Services only with the involvement and consent of a parent or guardian.

6. User Accounts

You may be required to create an account to access certain features of our Services, including making purchases. You are responsible for:

Providing accurate, current, and complete information
Maintaining the confidentiality of your password and account
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or if we believe your account may pose a risk to our Services or other users.

7. Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Product images are for illustrative purposes only and may differ from the actual product. We do not warrant that product descriptions, colors, information, or other content available through our Services are accurate, complete, reliable, current, or error-free.

8. Order Acceptance and Fulfillment

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or reject your order for any reason, including but not limited to unavailability of product, errors in pricing or product information, or problems identified by our fraud detection systems.

If we reject your order, we will attempt to notify you using the contact information provided during checkout. If you have already been charged for an order that was rejected, we will issue a refund.

9. Pricing and Payment

All prices displayed on our Services are in CAD and do not include taxes, shipping, or handling unless explicitly stated. Applicable taxes, shipping, and handling charges will be added to your order total and displayed during checkout.

All prices are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product at any time without notice or liability.

By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information you supply is accurate and complete. You authorize us to charge your chosen payment method for the total amount of your order, including taxes, shipping, and handling. If your payment cannot be processed, we reserve the right to cancel your order.

10. Shipping and Delivery

We will make reasonable efforts to ship products within the estimated delivery timeframes indicated on our Services or at checkout. However, shipping times are estimates only and are not guaranteed. Eighth House Hag Tarot & Astrology is not responsible for delays caused by factors outside our control.

Title and risk of loss of products pass to you upon our delivery to the email provider.

11. Returns, Refunds, Cancellations, Rescheduling virtual appointments

Please note that ALL SALES ARE FINAL, and we do not accept returns, refunds, or cancellations on any products or services purchased through our website. Once an order is placed and processed, it cannot be changed, canceled, or refunded. We strongly recommend reviewing your order carefully before purchasing to ensure it meets your requirements and expectations.

If your product or service is defective or unsatisfactory, please contact eighthhousehag@protonmail.com within 7 days of your order for assistance. We will work with you to address any issues and provide a satisfactory resolution within the confines of our policy. By purchasing on our website, you acknowledge and agree to our “All Sales Final: No Refunds or Cancellations Accepted Policy.” We appreciate your understanding and cooperation in this matter.

Virtual Appointments for Live Readings can be rescheduled up to 72 hours prior to the original appointment date and time. Emergency cancellations within 72 hours will be considered for rescheduling only (NOT refund) on a case by case basis, at our sole discretion, when contacted at eighthhousehag@protonmail.com prior to the original appointment date and time.

Please contact eighthhousehag@protonmail.com for assistance if you have any questions or require further clarification regarding our policy. Thank you for your understanding and for being a valued client.

12. Product Reviews and User Content

By submitting product reviews or other content to our Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any media or distribution methods. This license authorizes us to make your content available to the rest of the world and to let others do the same.

You represent and warrant that you have all necessary rights to grant us this license and that your content does not violate any third-party rights or applicable laws.

We reserve the right to remove any user content at our discretion.

13. Prohibited Conduct

You agree not to:

Violate any applicable law or regulation
Infringe the rights of others, including intellectual property rights
Harass, abuse, or harm another person
Interfere with the proper functioning of our Services
Attempt to breach any security or authentication measures
Use our Services for any illegal or unauthorized purpose
Access or attempt to access other users’ accounts without authorization
Post or transmit malicious code or other harmful computer code
Scrape, crawl, or otherwise extract data from our Services without permission
Impersonate others or misrepresent your affiliation with any person or entity
Submit false or misleading information in product reviews
Use any device, software, or routine that interferes with the proper working of our Services
Engage in fraudulent activities or transactions

14. Intellectual Property

All content provided by Eighth House Hag Tarot & Astrology, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Eighth House Hag Tarot & Astrology or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on our Services is the exclusive property of Eighth House Hag Tarot & Astrology and is protected by international copyright laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Eighth House Hag Tarot & Astrology.

15. DMCA Copyright Policy

We respect the intellectual property rights of others and expect our users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from our Services infringe your copyright, you may request removal of those materials by submitting written notification to eighthhousehag@protonmail.com.

16. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

17. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Eighth House Hag Tarot & Astrology. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Eighth House Hag Tarot & Astrology shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

18. Disclaimer of Warranties

Our services and products are provided “As is” and “As available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Eighth House Hag Tarot & Astrology does not warrant that our services are accurate, complete, reliable, current, or error-free, or that the products sold through our services will meet your requirements or expectations. Eighth House Hag Tarot & Astrology disclaims all liability for any errors, omissions, or inaccuracies in the content provided through our services.

19. Limitation of Liability

To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

20. Indemnification

You agree to indemnify, defend, and hold harmless Eighth House Hag Tarot & Astrology, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your violation of these Terms. Eighth House Hag Tarot & Astrology reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Eighth House Hag Tarot & Astrology in asserting any available defenses.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Eighth House Hag Tarot & Astrology is headquartered.

22. Dispute Resolution

Any disputes arising from these Terms will be resolved through arbitration in accordance with the rules of the jurisdiction where Eighth House Hag Tarot & Astrology is headquartered.

23. Entire Agreement

These Terms, including our Privacy Policy, constitute the entire agreement between you and Eighth House Hag Tarot & Astrology regarding your use of our Services and supersede any prior agreements between you and Eighth House Hag Tarot & Astrology relating to your use of our Services.

24. Waiver and Severability

The failure of Eighth House Hag Tarot & Astrology to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

25. Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Eighth House Hag Tarot & Astrology, but may be assigned by Eighth House Hag Tarot & Astrology without restriction.

26. Termination

We reserve the right to refuse service to anyone at our sole discretion. We may terminate your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

27. Force Majeure

Eighth House Hag Tarot & Astrology shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or disease.

28. Contact Information

If you have any questions about these Terms, please contact us at: eighthhousehag@protonmail.com.

Regulatory Compliance

General Data Protection Regulation (GDPR) Compliance

The following provisions apply to users protected by European Union regulations:

Data Collection Under GDPR

In compliance with the General Data Protection Regulation (GDPR), we collect and process your personal data only when we have a lawful basis to do so. This includes processing based on your consent, to fulfill a contract with you, to comply with a legal obligation, to protect your vital interests, to perform a task in the public interest, or for our legitimate interests where those don’t override your fundamental rights and freedoms.

We collect only the minimum data necessary for the purposes specified in this policy. When we request your consent to process your data, you have the right to withdraw that consent at any time.

Data Processing Under GDPR

We process personal data in accordance with the principles outlined in the GDPR:

Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner.
Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
Data minimization: We limit data collection to what is necessary for the purposes for which it is processed.
Accuracy: We take reasonable steps to ensure personal data is accurate and kept up to date.
Storage limitation: We keep data in a form that permits identification only as long as necessary for the purposes of processing.
Integrity and confidentiality: We process data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

We maintain records of our data processing activities and conduct data protection impact assessments where required by law.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights with respect to your personal data:

Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request that we correct inaccurate or incomplete data about you.
Right to erasure: You can request that we delete your personal data in certain circumstances.
Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Right to object: You can object to our processing of your personal data in certain circumstances.
Rights related to automated decision-making: You can request human intervention in automated decisions that significantly affect you.

To exercise these rights, please contact us at eighthhousehag@protonmail.com. We will respond to your request within 30 days.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as:

Transferring to countries deemed by the European Commission to provide adequate protection
Using Standard Contractual Clauses approved by the European Commission
Adopting Binding Corporate Rules for transfers within our corporate group
Where applicable, relying on derogations for specific situations such as your explicit consent or the necessity to perform a contract with you

You have the right to obtain information about the safeguards we use to transfer your personal data outside the EEA by contacting us at eighthhousehag@protonmail.com.

California Consumer Privacy Act (CCPA) Compliance

The following provisions apply to users protected by California, United States regulations:

Information Collection Notice for California Residents

Under the California Consumer Privacy Act (CCPA), we are required to inform California residents about the categories of personal information we collect and the purposes for which we use this information.

In the past 12 months, we have collected the following categories of personal information:

Identifiers (such as name, email address, IP address)
Commercial information (such as products purchased or considered)
Internet or other electronic network activity (such as browsing history)
Geolocation data
Inferences drawn from other personal information

We use this information for the business and commercial purposes described in our Privacy Policy.

California Privacy Rights

If you are a California resident, you have the following rights under the CCPA:

Right to know: You can request information about the personal information we have collected about you and how we have used and disclosed it.
Right to delete: You can request the deletion of your personal information, subject to certain exceptions.
Right to opt-out: You can opt out of the sale of your personal information, if applicable.
Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, you can submit a verifiable consumer request by contacting us at [CONTACT_INFORMATION] or through the methods described in our Privacy Policy. You may make a request up to twice within a 12-month period. We will respond to your request within 45 days, with a possible extension of up to 45 additional days when reasonably necessary.

California Do Not Sell My Personal Information

Under the CCPA, California residents have the right to opt-out of the sale of their personal information. Eighth House Hag Tarot & Astrology DOES NOT sell personal information as defined by the CCPA.

Lei Geral de Proteção de Dados (LGPD) Compliance

The following provisions apply to users protected by Brazil regulations:

Legal Basis for Processing Under LGPD

In accordance with the Brazilian General Data Protection Law (LGPD), we only process your personal data when we have a legal basis to do so. These legal bases include:

With your consent
To fulfill a contract with you or to take steps at your request before entering into a contract
To comply with a legal or regulatory obligation
For the regular exercise of rights in judicial, administrative, or arbitration proceedings
For our legitimate interests, provided these interests do not override your fundamental rights and freedoms
To protect credit (in accordance with applicable legislation)
For the protection of your life or physical safety, or the life or physical safety of a third party
For health procedures, when processing is performed by health professionals or health entities
To perform public policy studies and research
For the regular exercise of rights in contracts or judicial, administrative, or arbitration proceedings

Your Rights Under LGPD

If you are located in Brazil, the LGPD provides you with specific rights regarding your personal data. You have the right to:

Confirmation of the existence of processing of your personal data
Access to your personal data
Correction of incomplete, inaccurate, or outdated data
Anonymization, blocking, or deletion of unnecessary or excessive data
Portability of your data to another service provider
Deletion of personal data processed with your consent
Information about public and private entities with which we have shared your data
Information about the possibility of not providing consent and the consequences
Revocation of consent

To exercise any of these rights, please contact eighthhousehag@protonmail.com. We will respond to your request within 15 days.

Personal Information Protection and Electronic Documents Act (PIPEDA) Compliance

The following provisions apply to users protected by Canada regulations:

Consent Under PIPEDA

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we obtain your consent when we collect, use, or disclose your personal information. The form of consent may vary depending on the circumstances and the type of information collected. Express consent is generally obtained when the information is likely to be considered sensitive, while implied consent may be appropriate when the information is less sensitive.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, please note that withdrawing your consent may affect our ability to provide you with certain products or services.

Canadian Privacy Rights

Under PIPEDA, you have the right to:

Access your personal information held by us
Challenge the accuracy and completeness of your personal information
Have your personal information amended where inaccurate or incomplete
Withdraw your consent to the continued use and disclosure of your personal information

To exercise these rights, please contact eighthhousehag@protonmail.com. We will respond to your request within 30 days, unless an extension is warranted.

Cross-Border Data Transfers

Your personal information may be stored and processed in Canada or other countries where we or our service providers maintain facilities. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.

When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We take steps to ensure that third parties involved in processing your data maintain appropriate data protection safeguards.

Protection of Personal Information Act (POPIA) Compliance

The following provisions apply to users protected by South Africa regulations:

Processing Principles Under POPIA

In compliance with the Protection of Personal Information Act (POPIA), we process your personal information in accordance with the following principles:

Accountability: We are responsible for ensuring compliance with POPIA principles
Processing limitation: We process your information lawfully and minimally
Purpose specification: We collect information for specific, explicitly defined purposes
Further processing limitation: We only use your information for purposes compatible with those for which it was collected
Information quality: We take reasonable steps to ensure your information is complete, accurate, and not misleading
Openness: We maintain documentation about our processing activities and notify you when collecting your information
Security safeguards: We secure the integrity and confidentiality of your information
Data subject participation: We facilitate your right to access and correct your information

We only process your personal information if we have a lawful basis, including your consent, contractual necessity, legal obligation, or our legitimate interests.

Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

Request confirmation of whether we hold your personal information
Request access to your personal information
Request correction or deletion of inaccurate, irrelevant, excessive, outdated, incomplete, misleading, or unlawfully obtained personal information
Object to the processing of your personal information in certain circumstances
Object to the processing of your personal information for direct marketing purposes
Not be subject to a decision based solely on automated processing
Submit a complaint to the Information Regulator
Institute civil proceedings regarding alleged interference with your personal information

To exercise these rights, please contact eighthhousehag@protonmail.com.

Australian Privacy Principles (APPs) Compliance

The following provisions apply to users protected by Australia regulations:

Australian Privacy Principles Compliance

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, and provide access to your personal information. We are committed to:

Being open and transparent about how we manage your personal information
Only collecting personal information that is reasonably necessary for our functions or activities
Notifying you about the collection of your personal information
Only using or disclosing your personal information for the purpose for which it was collected, or for a related purpose you would reasonably expect
Taking reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure
Providing you with access to your personal information upon request
Correcting inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information

For more detailed information about how we handle your personal information, please refer to our Privacy Policy.

Your Privacy Rights in Australia

Under the Privacy Act and the APPs, you have the right to:

Request access to the personal information we hold about you
Request correction of any personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading
Make a complaint about a breach of the APPs
Opt out of receiving direct marketing communications from us
Request information about our privacy practices and handling of your personal information

To exercise these rights, please contact our Privacy Officer at [CONTACT_INFORMATION]. We will respond to your request within a reasonable timeframe (usually within 30 days).

Disclosure to Overseas Recipients

We may disclose your personal information to overseas recipients, such as service providers or affiliated entities located outside Australia. When we do so, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to your personal information.

The countries where overseas recipients may be located include Canada. By providing your personal information, you consent to this disclosure.

If a third-party overseas recipient handles your personal information in a way that breaches the APPs, we may be accountable under the Privacy Act, and you may not be able to seek redress under the Privacy Act against the overseas recipient.

Children’s Online Privacy Protection Act (COPPA) Compliance

The following provisions apply to users protected by United States regulations:

Children’s Privacy

We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA) and other applicable laws. Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

If our Services are intended for use by children under 13, or if we have actual knowledge that we collect personal information from children under 13, we will obtain verifiable parental consent before collecting such information. We implement appropriate measures to ensure that we collect, use, and disclose such information in accordance with COPPA and other applicable laws.

Parental Consent

If we knowingly collect personal information from children under 13, we will obtain verifiable parental consent before collecting, using, or disclosing such information. We may obtain parental consent through any of the methods approved by the Federal Trade Commission, which may include:

A signed consent form returned to us by mail, fax, or electronic scan
Requiring a parent to use a credit card, debit card, or other online payment system in connection with a transaction
Having a parent call a toll-free telephone number or connect to trained personnel via video conference
Verifying a parent’s identity by checking a government-issued ID against databases of such information

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at eighthhousehag@protonmail.com. If we confirm that we have collected such information without verifiable parental consent, we will promptly delete the information from our records.

Parents’ Rights

If you are a parent or guardian of a child under 13 whose information has been submitted to us with your consent, you have the right to:

Review the personal information we have collected from your child
Refuse to allow further collection or use of your child’s information
Direct us to delete your child’s personal information

To exercise these rights, please contact us at eighthhousehag@protonmail.com. We will respond to your request within a reasonable time and may require additional information to verify your identity as the child’s parent or guardian.

Canada’s Anti-Spam Legislation (CASL) Compliance

The following provisions apply to users protected by Canada regulations:

Consent for Electronic Communications

In compliance with Canada’s Anti-Spam Legislation (CASL), we obtain appropriate consent before sending commercial electronic messages (CEMs) to electronic addresses. We may rely on either express or implied consent:

Express consent means you have actively agreed to receive our communications, which remains valid until you withdraw it.
Implied consent may arise from an existing business relationship, existing non-business relationship, conspicuous publication of your address, or voluntary disclosure of your address to us without indicating you do not wish to receive CEMs.

When requesting your express consent, we clearly identify the purpose for which consent is sought, provide our contact information, and inform you that you can withdraw your consent at any time.

Unsubscribe Mechanism

Every commercial electronic message we send includes a clear and prominent unsubscribe mechanism that allows you to withdraw your consent to receive future messages. The unsubscribe mechanism:

Is easy to use and at no cost to you
Can be executed through the same electronic means by which the message was sent, or if that is not practicable, through another electronic means
Specifies an electronic address or link to a webpage to which the unsubscribe request may be sent

When you unsubscribe, we will honor your request within 10 business days. We will not charge a fee, require you to provide personal information beyond your electronic address, or make you take any steps other than sending a reply email or visiting a single webpage to unsubscribe.

CASL Compliance Statement

We are committed to compliance with Canada’s Anti-Spam Legislation (CASL). This means we:

Obtain appropriate consent before sending commercial electronic messages
Clearly identify ourselves in all communications
Provide our contact information in all communications
Honor all unsubscribe requests promptly
Do not alter transmission data without consent
Do not install computer programs without consent

If you have questions about our CASL compliance practices or believe you have received a message from us that does not comply with CASL, please contact us at eighthhousehag@protonmail.com.

Additional Terms

Age Verification

Due to the age-restricted nature of certain content/products available through our Services, we implement additional age verification measures beyond standard age acknowledgment.

By using our Services, you acknowledge and agree that:

You may be required to provide proof of age or identity before accessing certain content or purchasing certain products.
We may use third-party verification services to confirm your age and identity.
We reserve the right to refuse service if we cannot adequately verify your age or if we have reason to believe you do not meet the minimum age requirements.
Providing false information during the age verification process is a violation of these Terms and may result in immediate termination of your account.
You will not assist minors in accessing age-restricted content or purchasing age-restricted products.

The age verification methods we employ may include, but are not limited to:

Credit card verification
Government ID verification
Knowledge-based authentication
Biometric verification

We take reasonable measures to protect any personal information collected during the age verification process in accordance with our Privacy Policy.

Virtual appointments, Events and Webinars

Registration and Access

Access to our virtual appointments, events, webinars, and online conferences (collectively, “Virtual Events”) requires registration and, in some cases, payment of applicable fees. Upon successful registration, we will provide you with access credentials or instructions. These credentials are personal to you and may not be shared, transferred, or distributed to any third party.

Recordings and Content Use

Recordings of Virtual Events are protected by copyright and may be made available to registrants for a limited time after the live event. You may not record, reproduce, share, distribute, modify, or create derivative works from our Virtual Events without our express written permission.

Technical Requirements and Limitations

Access to Virtual Events requires compatible hardware, software, and internet connection. We are not responsible for technical issues on your end that prevent or impair your participation. While we make reasonable efforts to ensure platform stability, we do not guarantee uninterrupted access to Virtual Events and are not liable for technical failures outside our control.

Cancellation and Rescheduling

We reserve the right to reschedule, modify, or cancel Virtual Events (including Virtual Appointments). In case of cancellation, paid registrants will receive a refund or credit for a future event, at our discretion. If you are unable to attend a Virtual Event for which you have registered, we DO NOT provide refunds as outlined in “point 11 Returns, Refunds, Cancellations” of our Terms of Service but you will be able to reschedule a virtual appointment, no less than 72 hours prior to the original appointment date and time. Emergency cancellations within 72 hours will be considered for rescheduling only (NOT refund) on a case by case basis at our sole discretion, when contacted at eighthhousehag@protonmail.com prior to the original appointment date and time.

Disclaimers

Virtual Event content is provided for informational purposes only and does not constitute professional advice. We do not guarantee any particular outcome or result from applying information obtained during Virtual Events.

Data Processing Terms

Scope and Roles

These Data Processing Terms apply when we process personal data on your behalf in the course of providing our Services. For the purpose of these terms, you are the “Data Controller” and we are the “Data Processor” as those terms are defined in applicable data protection laws.

These terms supplement our Terms of Service and form a Data Processing Agreement (“DPA”) between you and us. In case of any conflict between these Data Processing Terms and the rest of our Terms of Service, these Data Processing Terms shall prevail with respect to the processing of personal data.

Processing Obligations

We will:

Process personal data only on your documented instructions, including with regard to transfers of personal data to a third country or international organization
Ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality
Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing
Assist you, taking into account the nature of processing, in responding to requests from data subjects
Assist you in ensuring compliance with security, breach notification, impact assessment, and consultation obligations under applicable data protection laws
At your choice, delete or return all personal data to you after the end of the provision of services relating to processing
Make available to you all information necessary to demonstrate compliance with these obligations and contribute to audits, including inspections, conducted by you or an auditor mandated by you

Data Transfers

We will only transfer personal data to countries outside the European Economic Area (EEA) or other protected jurisdictions where appropriate safeguards are in place. These safeguards may include:

Adequacy decisions by relevant authorities
Standard contractual clauses approved by relevant authorities
Binding corporate rules
Other valid transfer mechanisms

Data Breach Notification

We will notify you without undue delay after becoming aware of a personal data breach affecting the personal data we process on your behalf. Our notification will include, to the extent possible:

The nature of the breach
The categories and approximate number of data subjects concerned
The categories and approximate number of personal data records concerned
The likely consequences of the breach
The measures taken or proposed to address the breach and mitigate possible adverse effects

Records of Processing

We will maintain records of our processing activities as required by applicable data protection laws. Upon your reasonable request, we will make these records available to you to demonstrate our compliance with these Data Processing Terms.

Accessibility

Commitment to Accessibility

We are committed to making our Services accessible to all users, including those with disabilities. We strive to conform to WCAG 2.1 Level AA standards (Web Content Accessibility Guidelines) and applicable laws regarding accessibility.

Accessibility Features

Our Services may include the following accessibility features:

Text alternatives for non-text content
Captions and other alternatives for multimedia
Content that can be presented in different ways without losing information
Functionality that is available from a keyboard
Sufficient time for users to read and use content
Content that does not cause seizures or physical reactions
Ways to help users navigate and find content
Text that is readable and understandable
Content that appears and operates in predictable ways
Input assistance to help users avoid and correct mistakes
Compatibility with current and future user tools

Third-Party Content

While we strive to ensure all content on our Services is accessible, we may not have control over all third-party content or applications that may be integrated into our Services. We cannot guarantee that such third-party content will meet all accessibility requirements.

Feedback and Assistance

If you experience any difficulty accessing any part of our Services, or if you require assistance or have suggestions for improving accessibility, please contact us at eighthhousehag@protonmail.com. We welcome your feedback and are committed to continually improving the accessibility of our Services.

Dispute Resolution and Arbitration

Informal Dispute Resolution

Before filing a claim against us, you agree to attempt to resolve the dispute informally by contacting us at eighthhousehag@protonmail.com. We will attempt to resolve the dispute by contacting you via email. If the dispute is not resolved within 30 days after submission, you or we may initiate formal proceedings.

Agreement to Arbitrate

You and we agree to resolve any disputes between us through binding and final arbitration instead of through court proceedings. You acknowledge and agree that you are waiving the right to sue in court, have a jury trial, or participate in a class action.

This arbitration agreement is governed by the Commercial Arbitration Act and shall survive the termination of these Terms. The arbitration will be conducted by an agreed upon arbitration provider under its then-current rules and procedures, including any supplementary procedures for consumer-related disputes.

Exceptions to Arbitration

Notwithstanding the foregoing, the following shall not be subject to arbitration: (1) small claims court cases that qualify; (2) disputes related to intellectual property (like patents, trademarks, and copyright); (3) disputes related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and (4) any claim for injunctive relief.

Arbitration Procedures

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to eighthhousehag@protonmail.com. The arbitration will be conducted in Vancouver, Canada unless you and we agree to conduct it elsewhere. If the value of your claim does not exceed $10,000, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the arbitration rules.

Arbitration Fees

Payment of all filing, administration, and arbitrator fees will be governed by the arbitration provider’s rules.

Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Opt-Out Procedure

You have the right to opt out of this arbitration agreement within 30 days of the date you first agreed to these Terms by sending a signed letter stating your decision to eighthhousehag@protonmail.com. If you opt out of this arbitration agreement, all other parts of these Terms will continue to apply to you.

Severability

If any part of this arbitration agreement is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this arbitration agreement shall be unenforceable in its entirety.

Changes to Arbitration Agreement

Notwithstanding any provision in these Terms to the contrary, we agree that if we make any future change to this arbitration agreement (except a change to the notice address), you may reject any such change by sending us written notice within 30 days of the change.

Intellectual Property Rights

Our Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Eighth House Hag Tarot & Astrology and its licensors. The Service is protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Eighth House Hag Tarot & Astrology .

Your License to Use Our Content

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes. This license does not include any resale or commercial use of the Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

Third-Party Intellectual Property

The Service may display content that belongs to third parties. You may not use this third-party content without the permission of these third parties, and your use of third-party content may be subject to additional terms and conditions. We are not responsible for examining or evaluating the content or accuracy of any third-party content, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

Copyright Complaints

If you believe that any material available on or through the Service infringes upon your copyright, please notify us in accordance with our Copyright Policy, which is incorporated by reference into these Terms. We will respond to notices of alleged copyright infringement that comply with applicable law. We reserve the right to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and to remove or disable access to any reference or link to material or activity that allegedly infringes any copyright.

DMCA Compliance

If you are a copyright owner or an agent thereof and believe that any content on the Service infringes upon your copyrights, you may submit a notification pursuant to the The Notice and Notice regime of the Copyright Modernization Act of Canada by providing a letter emailed to eighthhousehag@protonmail.com with the following information in writing:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
Identification of the copyrighted work claimed to have been infringed
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and an e-mail address
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Last Updated: 2025-12-21