Returns, Refunds, Cancellations & Rescheduling Virtual Appointments
Please note that ALL SALES ARE FINAL, and we do not accept returns, refunds, or cancellations on any products or services purchased through our website. Once an order is placed and processed, it cannot be changed, canceled, or refunded. We strongly recommend reviewing your order carefully before purchasing to ensure it meets your requirements and expectations.
If your product or service is defective or unsatisfactory, please contact eighthhousehag@protonmail.com within 7 days of your order for assistance. We will work with you to address any issues and provide a satisfactory resolution within the confines of our policy. By purchasing on our website, you acknowledge and agree to our “All Sales Final: No Refunds or Cancellations Accepted Policy.” We appreciate your understanding and cooperation in this matter.
Virtual Appointments for Live Readings can be rescheduled up to 72 hours prior to the original appointment date and time. Emergency cancellations within 72 hours will be considered for rescheduling only (NOT refund) on a case by case basis, at our sole discretion, when contacted at eighthhousehag@protonmail.com prior to the original appointment date and time.
Please contact eighthhousehag@protonmail.com for assistance if you have any questions or require further clarification regarding our policy. Thank you for your understanding and for being a valued client.